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Privacy Policy

 

Purpose of this Policy

This Policy explains how we protect and manage any personal data you share with us and that we hold about you, including how we collect, process, protect and share that data. personal data means any information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical address and an email address or other contact information, whether at work or at home.
YEAST Scrapstore Ltd treats the privacy of its customers very seriously and we are committed to protecting your personal information and being transparent about what information we hold about you, whether you are an member, volunteer, financial supporter, participant or service provider. There is a specific compliance statement for job Applications at the end of this document.
This document demonstrates our commitment to protect the privacy and security of your personal information. It contains information regarding how we collect and use personal data or personal information about you in advance of any employment relationship in accordance with the General Data Protection Regulation (GDPR) and all other data protection legislation currently in force.

Who are we?

In this policy, whenever you see the words ‘we’, ‘us’, ‘our’ or ‘YEAST Scrapstore’, it refers to the charity YEAST Scrapstore Ltd, Unit 7 Dyehouse Lane, Glastonbury BA6 9LZ 01458 832345 www.yeastscrapstore.co.uk info@yeastscrapstore.co.uk

YEAST Scrapstore Ltd is a “data controller”. This means that we are responsible for determining the purpose and means of processing personal data relating to you.

How we obtain personal data

You provide us with personal data in lots of ways including:

  • On your membership form, by email or over the telephone
  • Providing us with information when booking room hire or for an event
  • Making an enquiry about anything to do with our work
  • Applying for a job or to become a volunteer
  • Providing a service for which you require reimbursement

Our trustees serve as the Data Protection Officers – you can contact them at info@yeastscrapstore.co.uk marked for attention of the trustees
These details can include name, address, email address and telephone numbers
We may also keep information contained in any correspondence you may have with us by post or email. We do not obtain data from any third parties, or record data from social media

Website Privacy and Cookies

We aim to respect the privacy rights and maintain data security for our visitors. We are transparent about the data we collect and will work to handle data within the law. By using this website you should be able to enjoy browsing without compromising your privacy.

Hosting and SSL

We use secure server technology, including Trustwave SSL (Secure Socket Layer) encryption so that your browsing session is protected. Using this technology helps to minimise the ability for unauthorised parties to access any data passed between your browser and our website’s server.

Cookies

A cookie is a small text file that we store on your device. Our website uses cookies to distinguish you from other users of our website. Cookies also provide us with information about how this website is used so we can keep it as up to date, relevant and error-free as possible.

  • Strictly necessary cookies – These are cookies that are essential to the operation of our website. Analytical/performance cookies – These cookies allow us to recognise and count the number of visitors to our website.
  • Functionality cookies – These cookies are used to recognise you when you return to our website.
  • Targeting Cookies – These cookies record your visit to our website, the pages you have visited and the links you have followed.

We may monitor traffic to our site and collect the following information:

  • The IP address of your computer.
  • The referring website from which you have got to our website from.

The reasons for this are:

  • To make ongoing improvements to our website based on this data.
  • To see our most popular sources of business. How we disclose data Only staff, trustees and trained volunteers have any access to your data, we do not disclose any data to third parties.

How we store data

Our paper membership forms are processed and then stored in a lockable filing cabinet only accessible for staff, trustees and trained volunteers.
We keep an electronic database of members which is regularly updated. This is on a password protected computer, and backed up on an external hard drive. A third copy of our membership data is stored in our Dropbox account which is also password protected with access limited to staff and trustees.

For businesses and service providers we also retain your contacts and bank account details in Quickbooks Accounting Software

Your rights in relation to your data

We commit to ensure that any data we process is correct and up to date. It is your obligation to make us aware of any changes to your personal information.
In some situations, you may have the:

  • Right to be informed. This means that we must tell you how we use your data, and this is the purpose of this privacy notice.
  • Right to request access. You have the right to access the data that we hold on you. To do so, you should make a subject access request.
  • Right to request correction. If any data that we hold about you is incomplete or inaccurate, you are able to require us to correct it.
  • Right to request erasure. If you would like us to stop processing your data, you have the right to ask us to delete it from our systems where you believe there is no reason for us to continue processing it.
  • Right to object to the inclusion of any information. In situations where we are relying on a legitimate interest (or those of a third party) you have the right to object to the way we use your data where we are using it.
  • Right to request the restriction of processing. You have the right to ask us to stop the processing of data of your personal information. We will stop processing the data (whilst still holding it) until we have ensured that the data is correct.
  • Right to portability. You may transfer the data that we hold on you for your own purposes.
  • Right to request the transfer. You have the right to request the transfer of your personal information to another party.

Where you have provided consent to our use of your data, you also have the unrestricted right to withdraw that consent at any time. Withdrawing your consent means that we will stop processing the data that you had previously given us consent to use. There will be no consequences for withdrawing your consent. However, in some cases, we may continue to use the data where so permitted by having a legitimate reason for doing so.

If you wish to exercise any of the rights explained above, please send an email to info@yeastscrapstore.co.uk

Change of purpose for processing data

We commit to only process your personal information for the purposes for which it was collected, except where we reasonably consider that the reason for processing changes to another reason and that reason is consistent with the original basis for processing. Should we need to process personal information for another reason, we will inform you of this and advise you of the lawful basis upon which we will process.

Questions or Complaints

It is the responsibility of our trustees to oversee compliance with this statement. Should you have any questions regarding this statement, or how we process your personal information, please send an email to info@yeastscrapstore.co.uk